Confidentiality, Privacy, and Informed Patients
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Patient confidentiality and privacy are paramount when using technology for the transmission of health data and live video presentation of the patient to geographic environments at a distance from the patient’s location. The requirements for ensuring confidentiality, privacy, and informing patients receiving care via telehealth are the same as for in-person care. This is particularly true when the possibility exists of others being present in a room but off camera. Attending to the presence of others at either the sending or receiving locations is an additional, important privacy task for healthcare providers using telehealth. Another important concern is ensuring that patients are being adequately informed and educated regarding telehealth consultation, assessment, and evaluation via video conferencing technology.4,35